Refund policy
Last updated: 1 November 2026
In short: one-time purchases have a 30-day full refund, for any reason or none. Updates can be cancelled at any time, and the first Updates payment is refunded if you cancel within 14 days.
One-time purchases
This covers every one-time purchase, including the course The Autonomous Agent System and any add-on for course owners. You can request a full refund within 30 days of purchase, for any reason or none. You do not have to explain why. We do not claw back files you already downloaded. When the refund is processed, member-area access that came with that purchase ends.
Updates subscription
Updates is billed monthly and is available only to owners of the course. You can cancel at any time, either in the payment provider's customer portal or by email; billing stops at the end of the month you have paid for. Everything released while you were paying stays yours after you cancel.
If you cancel within 14 days of your first Updates payment, we refund that first payment. After that, payments for a month that has already started are not refunded, except where the law requires it.
How to ask for a refund
- Email [email protected] from the address you bought with.
- Add the order number from your receipt if you have it. It helps, but it is not required.
- We reply within 48 hours. The refund goes back to the original payment method through Lemon Squeezy; how fast it shows on your statement depends on your bank or card provider.
Who processes the payment
Paid products are sold through Lemon Squeezy, which acts as merchant of record. Lemon Squeezy is the seller on the receipt, handles tax where it applies, and processes the refund. Its own buyer terms also cover the transaction.
Your right of withdrawal
Products are digital and available right after purchase. Before you are sent to the payment page, you tick a box on our checkout page to ask for access to start immediately and to acknowledge that the statutory 14-day right of withdrawal for digital content ends once access starts. Without that box you cannot continue to payment. We keep a record of it (the time, the product, and the email you entered, if any) and confirm it in the email we send after your purchase. This does not reduce the voluntary refunds described above, and it does not affect your rights if a product is faulty or not as described.
Questions
Write to [email protected]. The full terms are in Terms; seller details are in the Imprint.